Mortgage & Property Issues
- Mortgage lenders refusing new applications or remortgages.
- Difficulty selling due to lender or surveyor concerns.
- Reduced property value linked to spray foam installation.
Spray Foam Insulation Disputes
Have You Experienced Problems Following a Spray Foam Installation?
Spray foam insulation can cause serious issues when it is incorrectly installed, unsuitable for a property, or sold using misleading information. Many homeowners have reported difficulties after installation, including problems selling their property, securing a mortgage, or discovering concerns with their roof structure.
Our team helps homeowners understand their options, review their documentation, and identify whether they may have grounds to raise a complaint or pursue a claim.
Common Problems Linked to Spray Foam Insulation
Homeowners may experience a range of property, installation, sales and finance issues following a spray foam installation.
Roof & Structural Concerns
- Roof timber damage caused by trapped moisture or condensation.
- Increased risk of damp, mould or ventilation problems.
- Concerns about the long-term impact on the roof structure.
Installation Problems
- Poor installation standards or incorrect application.
- Lack of suitable ventilation or preparation.
- Installation without proper consideration of the property.
Sales & Finance Concerns
- Misleading claims about energy savings, approvals or suitability.
- High-pressure or aggressive selling methods.
- Finance agreements linked to unsuitable installations.
What Evidence Should You Collect?
To assess a potential spray foam dispute, it is important to gather as much information as possible. The more evidence available, the easier it is to understand what happened and identify possible concerns.
- Installation agreements or contracts.
- Finance agreements, credit agreements or loan documents.
- Invoices and payment receipts.
- Guarantees or warranties provided.
- Photographs of the loft space, roof timbers and insulation.
- Mortgage refusal letters or lender correspondence.
- Independent survey reports.
- Emails, text messages, brochures, advertisements or sales materials.
Possible Grounds for Complaint
Depending on the circumstances, complaints may relate to misleading information, poor workmanship, unsuitable finance, failure to explain important consequences, or pressure selling.
Misrepresentation or Misleading Information
Inaccurate information about expected energy savings, suitability, mortgage or resale implications, product approvals or guarantees.
Poor Workmanship or Installation Defects
Installations that may have been incorrectly applied, unsuitable for the building, or completed without appropriate preparation or ventilation.
Unsuitable Finance Arrangements
Finance arranged or recommended without properly explaining the costs involved, risks, or whether the installation was suitable.
Failure to Explain Consequences
Failure to explain potential impacts on mortgages, property sales, future buyers or roof maintenance.
Pressure Selling Practices
Urgency tactics, aggressive sales approaches, or limited opportunity to properly consider the decision.
Start Your Spray Foam Dispute Review
If you believe you have been affected by a spray foam insulation issue, provide details of your situation and supporting documents for review. Understanding your position early can help identify the best way forward.